How We Operate?

In designing our service plans, we decided to become fully independent service provider but still operating the similar underwriting model as required by the Insurance Industry. As a service provider, we operates as a non-insurance registered entity. This is a very important attribute in keeping our operating costs to a minimum and to provide high quality for services at lower cost.

Warranty People is a secure business and the owners of the company are financially independent. The senior partners have operated within the boiler service marketplace for almost 15 years. The business is operated on prudential lines utilizing owner reserves of capital but importantly, without the need for shareholders, bank loans or overdrafts.

Insurance policies are typically designed with deliberate ambiguity, in order to give underwriters the power to dispute or disallow claims and repairs. This allows insurers to reduce their pay-outs and control their cost base. We believe we use our discretion wisely, so we can best meet the interests of our customers. By doing so, we can protect ourselves against fraud and extend our service so we can deal with any given situation.