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Reliable And Straight Forward Plan For All Your Home

Boiler Breakdown & Central Heating Plan

All our boiler plans include a high level of protection as standard so you can relax knowing you are covered. Simply choose any boiler plan and an callout that works for you.

All of our plans come with 14 day money back guarantee.

Callout Fee


Boiler-Service £72.00 One Off - No Callout
Annual Boiler Service
Free Boiler Service*
Boiler-Bronze £9.99 £5.99 a month
Annual Boiler Service
Carbon Monoxide Test
Gas Safety Check
Fixed Price For 12 Months*
Boiler-Service £12.99 £7.99 a month
Boiler Breakdown
Annual Boiler Service
Central Heating System
Carbon Monoxide Test
Gas Safety Check
Fixed Price For 12 Months*
Boiler-Gold £22.98 £9.99 a month
Boiler Breakdown
Annual Boiler Service
Central Heating System
Plumbing & Drainage
Electrical Emergency & Breakdown
Home Security
Pest Control
Carbon Monoxide Test
Gas Safety Check

Callout Fee

Callout Fee

Boiler Breakdown
Annual Boiler Service
Carbon Monoxide Test
Gas Safety Check
Central Heating System
Plumbing & Drainage
Electrical Emergency & Breakdown
Home Security
Pest Control
Boiler-Service £72.00 One Off - No Callout
Boiler Breakdown
Annual Boiler Service
Carbon Monoxide Test
Gas Safety Check
Central Heating System
Plumbing & Drainage
Electrical Emergency & Breakdown
Home Security
Pest Control
Free Boiler Service*
Boiler-Bronze £9.99 £5.99 a month
Boiler Breakdown
Annual Boiler Service
Carbon Monoxide Test
Gas Safety Check
Central Heating System
Plumbing & Drainage
Electrical Emergency & Breakdown
Home Security
Pest Control
Fixed Price For 12 Months*
Boiler-Silver £12.99 £7.99 a month
Boiler Breakdown
Annual Boiler Service
Carbon Monoxide Test
Gas Safety Check
Central Heating System
Plumbing & Drainage
Electrical Emergency & Breakdown
Home Security
Pest Control
Fixed Price For 12 Months*
Boiler-Gold £22.98 £9.99 a month
Boiler Breakdown
Annual Boiler Service
Carbon Monoxide Test
Gas Safety Check
Central Heating System
Plumbing & Drainage
Electrical Emergency & Breakdown
Home Security
Pest Control

Not sure what plan is right for you? Speak to our team on 0333 996 9888

All our plans come with Annual Boiler Service, Unlimited Call Outs, 24/7 UK Based Helpline, Parts & Labour*, & Nationwide Coverage. We always use new parts for repairs. You don’t need to pay any callout charges for boiler service. *Promo codes are not valid only on prices with callout charges. Monthly direct debit amount will be same for first 12 months. Offer is valid for new customers only.

All Our Plans Come With

All our plans include a high level of protection as standard so you can relax knowing you are covered. Simply choose a package and a callout charges that works for you. All our plans come with, Unlimited Call Outs, 24/7 UK Based Helpline, Parts & Labour Included*, & Nationwide Coverage.

Parts & Labour

£50 in Parts & 2 Hours Labour Included

Unlimited Call Outs

Your boiler plan comes with unlimited call outs

24/7 UK Based Helpline

Our 24/7 UK based helpline is open throughout the year

Nationwide Coverage

You will get nationwide coverage across the UK

Frequently Asked Questions (FAQs)

What is the difference between boiler bronze and boiler silver?

Our Boiler Bronze Plan covers you for Boiler Breakdown and an Annual Boiler Service, Carbon Monoxide Test & Gas Safety Check.

Our Boiler Silver Plan includes everything the Bronze Plan offers PLUS Central Heating Cover.

What is the difference between boiler silver and boiler gold?

Our Boiler Silver Plan includes Boiler Breakdown, Annual Boiler Service, Central Heating, Carbon Monoxide Test & Gas Safety Check.

Our Boiler Gold Plan offers you everything included in our Boiler Silver Plan PLUS cover for Internal and External Plumbing & Drainage, Electrical Emergency and Breakdown, Pest Control and Home Security.  

Do you cover all makes and models of boilers?

We cover all popular makes and models of domestic boiler as long as they are wall mounted and natural gas powered. We do not cover Electric boilers, Solid Fuels boiler, Bio Mass boilers, LPG boilers, Oil Boilers, Immersion Heaters, Back Boiler, Floor Standing Boilers, Hot Water Tanks, Warm Air Units, Water Heaters, Rayburn and Aga Boilers.

We can cover, fix, service & repair all major brands, some of the popular brands we cover are Worcester Bosch, Vaillant, Viessmann, Ideal, Baxi, Glow-worm, Potterton, Alpha, Intergas, Vokèra and many more. For gas boilers, we do not cover the following models:

  1. Ideal Mexico
  2. Potterton Powermax
  3. Baxi Bermuda
  4. Ideal Keston
My boiler and central heating is very old, will you still cover it?

Yes, We can cover boiler in excess of 15 years of age provided your boiler is powered by natural gas and wall mounted, has no pre-existing faults, has been regularly serviced, and is in good working condition when you sign up. If your boiler is more than 10 years old then we need to apply a mandatory excess. However, feel free to speak with our sales representative on 0333 996 9888 and we will try to answer all your concern.

Is there any money back guarantee?

Every boiler cover purchased is subject to a 14-day cooling off period. This allows the Service Provider and the Customer to cancel the service agreement without any penalty or charges. The 14-day cooling off period commences from the date of inception of cover or receipt of agreement, whichever is sooner.

What will be the renewal price after the first year?

Your renewal price will depend on a few factors such as inflation, claims frequency, operating costs, and length of time on cover. We will notify you about your renewal price in advance.

Would I have to have my boiler serviced before you cover it?

We require your boiler has been serviced every 12 months in line with manufacturer’s and/or Gas Safe recommendations. In the event of a claim, proof of boiler service would be required before any work is carried out. Confirmation of service will only be accepted on the production of a valid service document. If you haven’t had your boiler serviced within the last 12 months, please contact a member of our team and we will arrange a boiler service for you within 28 days.

What is callout charges and how that works?

“callout” means the amount payable by you to the repair helpline after approving the repair request and before an Approved Engineer will attend the claim. This payment will be taken by the helpline before engineer attend. Payment can be made by way of credit or debit card.

The callout fee of £95 you pay is the amount per repair request so no matter how many times an engineer visits for the same problem - you will pay one callout fee. Maximum engineer time 2 hours including up to £50 replacement parts.

You will not pay a callout fee of a boiler service and gas safety certificate, if this is included in your plan.

Can you customize a plan for me by adding or removing few items?

Yes, we can customize our cover plan as per your requirement. We do not charge you for mid-term plan adjustments and can also offer you a completely bespoke quote to match your exact needs.

Please call our sales team on 0333 996 9888 and explain your requirement. Our team will assist you to customize a plan for you.

Do you provide boiler plan for landlords?

We specialize in landlord boiler plans with or without home emergency. Please take a look at our landlord boiler cover plans.

Is there any discount available on boiler plan?

We constantly scour the market to ensure we offer you the best possible prices we can. We run different promotions from time to time, which may not be available on the website. Call a member of our team today on 0333 996 9888 to check if they can offer you some discount or better pricing.

Can I speak with someone if I have some questions about buying boiler plan?

You are more than welcome to call our sales team on 0333 996 9888. Our sales lines are open Monday to Friday 8am-8pm. However, our claims lines are open 24/7 through out the year.

Read what our customers say about our service...

We can cover, fix, service & repair all major brands, some of the popular brands we cover are…

What is boiler plan? Why do I need boiler breakdown & central heating plan?

Boiler breakdown plan or repair plan, is a service plan or insurance for your boiler in case your boiler breaks down. You pay a set amount, monthly or annually for this plan and if your boiler needs to be fixed, you can call someone out for free – usually without having to wait too long. Most of the boiler plan comes with or without a callout . The excess amount is essentially a call out charge for an engineer to attend and diagnose the problem. If you are buying a plan with excess, then your monthly or yearly cost will be low. If you want to but a boiler plan with no callout, then the monthly or yearly cost will be high. It's a good idea to buy a plan with excess for new boilers and without callout for old boilers. Make sure that you are not paying any excess again for the same problem no matter how many times an engineer visit – you should only pay one excess for the same problem! Make sure that you are not paying any excess for your annual boiler service also.

Whether, your boiler is new or old, you should consider signing up for a boiler breakdown plan. Warranty people also offer some exciting boiler breakdown plan at very competitive price.

The most obvious benefit of boiler plan is that you won’t be hit with any surprise boiler repair charges. You also won’t have to worry about suddenly finding a reliable gas safe engineer, when your boiler breaks down. Having a boiler plan can be a huge help as time is likely to be of the essence with boiler repairs, particularly in winter. Consumer magazine Which? says most boiler plan providers aim to fix a fault within 24 hours – at Warranty People, we aim to get our engineers to you within four hours*.

If you are thinking of taking out boiler breakdown plan, look carefully at different providers, what’s included in their breakdown plan. Check the opening hours of their helpline, how quickly they promise to attend a call out, and what’s actually includes – some basic packages may not include all the parts and labour charges or other things.

Check if there is a limit on how many call-outs you can make in a year, or if there is a cooling off or exclusion period, during which you can’t make any claims. At Warranty People, we have a 14-day exclusion period while many of our competitors have 30 day exclusion period. Which? found that on average, people whose boilers were less than six years old not likely to need more than two repairs in a year.

How to choose the best boiler breakdown & central heating plan?

When you are considering any boiler breakdown plan company, then you should check that the followings as a minimum to be covered. This will help you to choose and compare the best boiler plan at the cheapest possible price.

  • Free Boiler Annual Service: Boiler annual service is required for the smooth operation of the boiler and to check everything is in good working condition. Annual boiler service usually cost somewhere around £60 to £80. Make sure that your boiler breakdown company is not charging any excess for Annual boiler service. Also, make sure that the free annual boiler service is every year and not only for the first year.
  • Unlimited Callout & Claims: You should check that your boiler plan includes unlimited claims and all call out charges are included. If you are buying a plan with an excess to reduce the monthly payment then you need to pay that excess amount (as call out charges) in order to arrange a gas safe engineer visit.
  • Parts & Labour: Check your boiler breakdown plan include parts and labour cost as well and you don't need to pay extra for anything. A usual call out & repair for a boiler breakdown can cost anywhere between £150 to £300. In some cases, it can shoot up to £600-£700 per breakdown.
  • Nationwide Coverage: Check your boiler plan provides you the nationwide coverage and they should cover your postal code. Nationwide coverage means they send the engineer near to your locality. Nationwide cover will reduce the time for an engineer to attend your complaint.
  • 24/7 Helpline: This is one of the most important things and you should check that your boiler breakdown plan provider have a 24/7 claim helpline. You should able to reach your boiler breakdown provider anytime to make a claim or to attend a breakdown.
  • Additional Coverage: You can check with your provider that what other items they are covering as a standard with the boiler plan. Some companies cover central heating, plumbing & drainage cover, electrical emergencies, pest control, & home security also. Sometimes you will get all this as a standard in your boiler plan and you don’t need to pay anything extra for all this.

You can also choose to get cover only your boiler. Boiler and central heating breakdown plan will cover the whole heating & hot water system, and even for other home emergencies, like plumbing & drainage plan, & electrical emergencies. Please make sure that you are not paying extra for things for which you are already covered by your home insurance company. Some problems – for example, sludge buildup in hot water and heating system generally not covered by any company.

There are some insurance companies out there that provide you the boiler and central heating insurance at a lower price with your home insurance. Please make sure that the company will send an engineer in case of a boiler breakdown. Some companies will only reimburse the cost of repair (with certain limits) and you have to arrange an engineer to repair or fix your boiler in case of a breakdown.

When you will carry out the free annual boiler service?

Provided you have paid your contract fees, we will guarantee that our engineers will conduct one annual service, safety and operational check in any 12-month period. Our engineers will usually carry out this service at around the same time each calendar year. This will depend on their workload and your appointment preference. Service, safety and operational checks (where applicable) will be carried out on an agreed date between the 8th and 12th month after the Commencement Date of your service agreement and will be arranged automatically. If you need your Boiler service and/or CP12 doing sooner, we can organize it in the next 28 days (or sooner depending upon availability) by charging you £60 upfront. To ensure you do not pay more than your annual premium, we will reduce your monthly direct debit amount by £5/month each month. This will result in you paying £60 less across 12 month period to offset the £60 you paid at the start of the membership.

Do you provide boiler plan for landlords for their rented property?

We specialize in landlord boiler plans with or without home emergency. Please take a look at our landlord boiler plans.