Home Emergency Cover
(For Landlords OR Home Owners)
Our home emergency cover is designed to suit both landlords and home owners. Landlords can buy the home emergency plan to attend emergencies for their rented property and homeowners can buy the plan for emergencies for their residential property. Our home emergency plan comes with unlimited claims & unlimited call outs, parts & labour are included. You will get the nationwide coverage and 24/7 UK based helpline number.
All our plans include a high level of protection as standard so you can relax knowing that you are covered. Simply choose any home emergency plan and an excess that works for you.
We guarantee to beat the renewal price or quote of any other insurer when you take out your first policy with us. For new customers only. Cover on an equivalent basis to ours cover. Qualifying criteria apply*.10% additional discount on multi-property*.
All of our plans come with 14-day money back guarantee.
Choose your excess level
How do you pay normally?
We are not charging any interest on monthly payment.
Choose your excess level
How do you pay normally?
We are not charging any interest on monthly payment.
Choose your excess level
How do you pay normally?
We are not charging any interest on monthly payment.
Internal Plumbing & Drainage 
External Plumbing & Drainage 
Electrical Emergency & Breakdown 
Home Security 
Pest Protection 
Boiler Breakdown Cover 
Central Heating System 
Free Annual Boiler Service 
Carbon Monoxide Test 
Gas Safety Check (CP12 for Landlords) Internal Plumbing & Drainage External Plumbing & Drainage Electrical Emergency & Breakdown Home Security Pest Protection Boiler Breakdown Cover Central Heating System Free Annual Boiler Service Carbon Monoxide Test Gas Safety Check (CP 12 for Landlords) Internal Plumbing & Drainage External Plumbing & Drainage Electrical Emergency & Breakdown Home Security Pest Protection Boiler Breakdown Cover Central Heating System Free Annual Boiler Service Carbon Monoxide Test Gas Safety Check (CP12 for Landlords) Internal Plumbing & Drainage External Plumbing & Drainage Electrical Emergency & Breakdown Home Security Pest Protection Boiler Breakdown Cover Central Heating System Free Annual Boiler Service Carbon Monoxide Test Gas Safety Check (CP12 for Landlords) All our plans come with Unlimited Claims & Unlimited Call Outs, 24/7 UK Based Helpline, All Parts & Labour*, & Nationwide Coverage. You don’t need to pay any excess charges for boiler service. External plumbing, external drainage, and pest control is not applicable for landlords for their rented property. Internal plumbing & drainage is included for landlords for their rented property. We will issue a gas safety certificate (CP12) for landlords for their rented property.
All Our Plans Come With
All our plans include a high level of protection as standard so you can relax knowing you are covered. Simply choose a package and an excess level that works for you. All our plans come with, Unlimited Claims & Call Outs, 24/7 UK Based Helpline, Parts & Labour Included*, & Nationwide Coverage.
All Parts & Labour
All parts and labour are included in your monthly plan charges
Unlimited Call Outs & Claims
Your boiler cover plan comes with unlimited call outs & unlimited claims
24/7 UK Based Helpline
Our 24/7 UK based helpline is open throughout the year
Nationwide Coverage
You will get nationwide coverage across the UK
Frequently Asked Questions (FAQs)
Can I pay by monthly direct debit?
Yes, all our plans are paid by monthly direct debit.
Can I pay annually instead of monthly direct debit?
Yes, all our plans come with the option to pay by yearly direct debit also. However, we are not charging any interest on monthly direct debit payment so we can’t provide any discount on yearly direct debit payment.
Can I change my direct debit bank details?
Yes, you can update your bank details for monthly/yearly direct debit payment. If you wish to update your bank details for your direct debit please give us a call on 0333 996 9888 – and Press Option 3. Unfortunately, we are not able to change the direct debit payment date.
What are the prices at the time of renewal?
We can not predict the future prices since price depends on so many external factors such as inflation, tax rates and the operating costs. However, your current price is fixed for 12 months from the cover start date.
If, there will be any change in your cover prices then we will inform you about the new prices in advance. However, we can ensure you that we only raise our price marginally (only if it is required to take care ofinflation, tax rates and the operating costs, else your price will be same).
Do you cover my area?
Yes, we cover almost all areas of the UK through our network of engineers. Our engineers are gas safe registered and we also collaborated with most major boiler and appliance manufacturers to serve our customers.
What types of property do you cover?
We cover almost all types of properties providing that the property solely used for domestic purposes only. However, feel free to speak with our sales representative on 0333 996 9888 and we will try to answer all your concern.
Do you cover flats?
Yes, we cover almost all types of domestic properties.
Do you cover commercial properties?
No, at this moment we can only cover domestic properties and not able to cover any property you are using for commercial purpose.
Do you offer service plans for mobile homes?
No. We are sorry, but at this moment we are not offering any service plan or covering mobile homes.
Do you cover Saniflo toilets?
No, Saniflo toilets are excluded from the scope of cover as we can only cover standard toilets.
Do you cover and / or service gas fires?
No, none of our service plans include repairs or servicing of gas fires.
Are there any discounts available on boiler cover?
All our cover prices are already highly competitive and we review our prices constantly.
We run promotional and discount offers from time to time on our website. Please feel free to call our sales team on 0333 996 9888 to check if they can offer you some discount.
More Questions?
Call us 0333 996 9888
More Reasons to Choose Us
- A Fantastic First Fix Ratio of over 95%
- You will access to over 3000 engineers
- We can be with you in as little as 4 hours
- We always use new parts for repairs
- No hidden labour fees and call out charges
More Questions?
Call us 0333 996 9888
Read what our customers say about our service...
We can cover, fix, service & repair all major brands, some of the popular brands we cover are…
What’s included in your plan
-
Internal Plumbing & Drainage
Repairs to burst / leaking pipes, over flows and cold water storage tanks.
External Plumbing & Drainage
Repairs to burst / leaking pipes, over flows and cold water storage tanks. Blocked drains with in your boundary wall.
-
Electrical Emergency & Breakdown
Repairs to the mains wiring & electrics (Circuit breakers, fuse boards) inside your property that are connected to the main supply.
All Parts & Labour*
All parts and labour are included in your monthly plan charges*
-
Unlimited Call Outs & Claims
Your boiler cover plan comes with unlimited call outs & unlimited claims
24/7 UK Based Helpline
Our 24/7 UK based helpline is open throughout the year
-
Nationwide Coverage
you will get nationwide coverage across the UK
What’s included in your plan
-
Internal Plumbing & Drainage
Repairs to burst / leaking pipes, over flows and cold water storage tanks.
External Plumbing & Drainage
Repairs to burst / leaking pipes, over flows and cold water storage tanks. Blocked drains with in your boundary wall.
-
Electrical Emergency & Breakdown
Repairs to the mains wiring & electrics (Circuit breakers, fuse boards) inside your property that are connected to the main supply.
Home Security
Creating emergency access if you lock yourself out of your house. Boarding up broken doors and windows. Repairing external door locks, lost keys.
-
All Parts & Labour*
All parts and labour are included in your monthly plan charges*
Unlimited Call Outs & Claims
Your boiler cover plan comes with unlimited call outs & unlimited claims
-
24/7 UK Based Helpline
Our 24/7 UK based helpline is open throughout the year
Nationwide Coverage
you will get nationwide coverage across the UK
What’s included in your plan
-
Internal Plumbing & Drainage
Repairs to burst / leaking pipes, over flows and cold water storage tanks.
External Plumbing & Drainage
Repairs to burst / leaking pipes, over flows and cold water storage tanks. Blocked drains with in your boundary wall.
-
Electrical Emergency & Breakdown
Repairs to the mains wiring & electrics (Circuit breakers, fuse boards) inside your property that are connected to the main supply.
Home Security
Creating emergency access if you lock yourself out of your house. Boarding up broken doors and windows. Repairing external door locks, lost keys.
-
Pest Protection
Removal of pest infestations including Rats & Mice
All Parts & Labour*
All parts and labour are included in your monthly plan charges*
-
Unlimited Call Outs & Claims
Your boiler cover plan comes with unlimited call outs & unlimited claims
24/7 UK Based Helpline
Our 24/7 UK based helpline is open throughout the year
-
Nationwide Coverage
you will get nationwide coverage across the UK
What’s included in your plan
-
Internal Plumbing & Drainage
Repairs to burst / leaking pipes, over flows and cold water storage tanks. Blocked drains with in your boundary wall.
External Plumbing & Drainage
Repairs to burst / leaking pipes, over flows and cold water storage tanks. Blocked drains with in your boundary wall.
-
Electrical Emergency & Breakdown
Repairs to the mains wiring & electrics (Circuit breakers, fuse boards) inside your property that are connected to the main supply.
Home Security
Creating emergency access if you lock yourself out of your house. Boarding up broken doors and windows. Repairing external door locks, lost keys.
-
Pest Protection
Removal of pest infestations including Rats & Mice
Boiler Breakdown Cover
Repairs to your boiler & controls including parts and labour.
-
Central Heating System
Repairs to your heating system (Pumps, motorised valves, interconnecting pipework, fittings, and expansion tank).
Free Annual Boiler Service
Boiler service is included as standard with every boiler plan for checking its running smoothly and efficiently.
-
Carbon Monoxide Test
We will perform a carbon monoxide test to make sure you and your family are safe.
Gas Safety Check
We will check to ensure your boiler is operating as per the “gas safe“ standards.
-
All Parts & Labour
All parts and labour are included in your monthly plan charges*
Unlimited Call Outs & Claims
Your boiler cover plan comes with unlimited call outs & unlimited claims
-
24 Hrs Helpline
Our 24/7 UK based helpline is open throughout the year
Nationwide Coverage
In your plan, you will get nationwide coverage across the UK