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Home Emergency - Bronze

£

Choose your excess level

How do you pay normally?

We are not charging any interest on monthly payment

1 Home Emergency-Bronze

You can benefit from our outstanding plan by getting the perfect level of protection at a price you can afford.

What’s included in your plan

  • Internal Plumbing & Drainage

    Repairs to burst / leaking pipes, over flows and cold water storage tanks.

    External Plumbing & Drainage

    Repairs to burst / leaking pipes, over flows and cold water storage tanks.

  • Electrical Emergency & Breakdown

    Repairs to the mains wiring & electrics (Circuit breakers, fuse boards) inside your property that are connected to the main supply.

    All Parts & Labour*

    All parts and labour are included in your monthly plan charges*

  • Unlimited Call Outs & Claims

    Your cover plan comes with unlimited call outs & unlimited claims

    24/7 UK Based Helpline

    Our 24/7 UK based helpline is open throughout the year

  • Nationwide Coverage

    you will get nationwide coverage across the UK

Excess Explained

Our plans can be personalised to include or exclude excess. The excess you pay is the amount per claim so no matter how many times an engineer visits for the same problem – you’ll only pay one excess!

You will not pay excess for a boiler service and Gas Safety Certificate, if this included in your cover plan.

What’s Not Included

  • Pre-existing faults, inaccessible components or system design faults.
  • Accidental damage and general maintenance.
  • Underfloor heating, towel rails, and non-standard parts.
  • For full benefits and exclusions, please read our full terms and conditions.

Frequently Asked Questions (FAQs)

Can I pay by monthly direct debit?

Yes, all our plans are paid by monthly direct debit.

Can I pay annually instead of monthly direct debit?

Yes, all our plans come with the option to pay by yearly direct debit also. However, we are not charging any interest on monthly direct debit payment so we can’t provide any discount on yearly direct debit payment.

Can I change my direct debit bank details?

Yes, you can update your bank details for monthly/yearly direct debit payment. If you wish to update your bank details for your direct debit please give us a call on 0333 996 9888 – and Press Option 3. Unfortunately, we are not able to change the direct debit payment date.

What are the prices at the time of renewal?

We can not predict the future prices since price depends on so many external factors such as inflation, tax rates and the operating costs. However, your current price is fixed for 12 months from the cover start date.

If, there will be any change in your cover prices then we will inform you about the new prices in advance. However, we can ensure you that we only raise our price marginally (only if it is required to take care ofinflation, tax rates and the operating costs, else your price will be same).

Do you cover my area?

Yes, we cover almost all areas of the UK through our network of engineers. Our engineers are gas safe registered and we also collaborated with most major boiler and appliance manufacturers to serve our customers.

What types of property do you cover?

We cover almost all types of properties providing that the property solely used for domestic purposes only. However, feel free to speak with our sales representative on 0333 996 9888 and we will try to answer all your concern.

Do you cover flats?

Yes, we cover almost all types of domestic properties.

Do you cover commercial properties?

No, at this moment we can only cover domestic properties and not able to cover any property you are using for commercial purpose.

Do you offer service plans for mobile homes?

No. We are sorry, but at this moment we are not offering any service plan or covering mobile homes.

Do you cover Saniflo toilets?

No, Saniflo toilets are excluded from the scope of cover as we can only cover standard toilets.

Do you cover and / or service gas fires?

No, none of our service plans include repairs or servicing of gas fires.

Are there any discounts available on boiler cover?

All our cover prices are already highly competitive and we review our prices constantly.

We run promotional and discount offers from time to time on our website. Please feel free to call our sales team on 0333 996 9888 to check if they can offer you some discount.

We’re partnered with leading boiler manufacturers…

Home Emergency - Bronze

£

Choose your excess level

How do you pay normally?

We are not charging any interest on monthly payment

Promotional Code

This promotion code cannot be used in conjunction with any other offers.

More Questions?

Call us 0333 996 9888

More Reasons to Choose us

  • A Fantastic First Fix Ratio of over 95%
  • You will access to over 3000 engineers
  • We can be with you in as little as 4 hours
  • We always use new parts for repairs
  • No hidden labour fees and call out charges
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